> ## Documentation Index > Fetch the complete documentation index at: https://docs.cloneable.ai/llms.txt > Use this file to discover all available pages before exploring further. # Find and fix issues > Use the Issues panel and card banners to find tracing mistakes and fix them, often in one click Cloneable checks your trace as you work. Problems show in three places: the **Issues** panel on the left of the map, a banner on the pole or midspan card, and a tag on the pins involved. ## The Issues panel The panel on the left has two tabs: * **Issues** lists every problem on the job, with a count. * **Wires** lists every traced wire. Search by wire type or pole, and show or hide wires on the map. Issues are grouped by how much they matter, then in the order you walk the line: | Section | Meaning | | - | - | | **Blocks the export** | The SPIDAcalc export can't be used as is. Fix these. | | **Needs a look** | Probably a mistake. Check and fix, or dismiss it. | | **For your information** | Worth knowing, nothing to fix. | **Click a row** to open where it is. A pole issue opens that pole's card. A span issue, like crossed wires, opens the whole span: both poles and the midspans between, so both ends are in view. When your configuration exports to SPIDAcalc, the panel also runs the export's checks live, so you see export problems while you're still at the pole. ### Dismiss an issue Hover a row and click the **x** (**Not an issue**) to hide it. Blockers can't be dismissed. Dismissed issues are remembered for this job in this browser. Click **Show dismissed** at the bottom of the panel to see them, and **Restore** to bring one back. If the facts behind an issue change, it comes back on its own. ## Banners on the cards When you open a card with a problem, a banner sits over the photo: * A few words saying what's wrong, such as "Primary (green) and Primary (blue) cross". * **One button that fixes it**, such as **Swap them**, **Merge wires** or **Land on** followed by the pole name. * When there's no automatic fix, a line telling you what to do next instead. * A chevron (**More about this**) that opens the full sentence and **Not an issue**. One banner shows at a time. If there are more, click **+N more** on the banner to see them all, and **Show less** to fold them back. After a fix runs, a message confirms it with **Undo**, in case it wasn't what you wanted. ### Flagged pins The pins involved get a tag on their label, and a dashed ring in each wire's color shows where it should be. | Tag | What it suggests | | - | - | | **Crossed** | This wire crosses another in the span. | | **Wrong type?** | This pin may be labeled with the wrong wire type. | | **Wrong wire?** | On a midspan photo, this tap may be on the wrong wire. | | **Traced twice** | This conductor was traced as two wires. | | **Two wires** | This pin holds two wires on one span. | | **Not landed** | A wire reaches this pole but never lands. | | **Overlaps** | Two insulators sit on one spot of the arm. | ## Common issues and how to fix them ### Crossed wires Two wires are in one order at one pole and the opposite order at the next, so they cross in the span. SPIDAcalc reports them crossing too. Cloneable compares primaries, neutrals and secondaries: * **On crossarms**, by where each wire sits across the arm (side to side). * **In vertical construction**, such as racks or pins on the pole, by height (top to bottom). **Fix:** click **Swap them**. The two wires trade pins at one pole, and past it each wire follows the pin it now lands on. If the next span crosses the same two wires, that span is straightened too. > [!NOTE] > > **A neutral and a primary crossing** usually means a pin is labeled with the wrong wire type, not that the wires really swap. The banner says they switch places on this span and the pins say **Wrong type?**. Click each ringed pin, check its type against the photo, and change the wrong one. There's no Swap button for this case. > [!TIP] > > If a landing you just made creates a crossing, a message names it right away with a **Swap** button. ### Traced twice Two wires run between the same pins on a span: one conductor was traced twice. **Fix:** click **Merge wires**. They become one wire, keeping the longer trace and its end marks. ### Two wires on one pin One pin holds two different wires on the same span. One of those landings is wrong. **Fix:** click **Remove duplicate landing** (or **Remove later landing**), then land that wire again on its own pin. ### Wire stops short or never landed A wire reaches a pole on its span but isn't landed on a pin there. Often the wire was traced to the midspan only. **Fix:** when the pole has a free pin of the same type, click **Land on** followed by the pole name. Otherwise, tap the pole's photo where the wire lands. If the wire really ends here, open its pin and click **Line ends here**. Related groups in the panel: **Never landed**, **Stops where the line goes on** and **Missing on the next pole**. ### Midspan wires on one arm far apart Wires on one crossarm hang at about the same height at midspan. If their midspan heights read more than 24 in apart, a midspan tap is probably on the wrong wire. **Fix:** open the midspan. When Cloneable finds a labeling that fits, click **Swap them** or **Relabel**. Otherwise, drag the ringed tap onto the right wire. These show in the panel as **Midspan labels to check**. ### Two insulators on one spot Two insulators sit at the same place on an arm. SPIDAcalc can't analyze the pole. **Fix:** click **Move apart**, then fine-tune the position on the arm if needed. ### Other issues you may see | Group | What to do | | - | - | | **No catalog part** | Open the pin and pick the part from your catalog. | | **No height** | Calibrate the photo, or set the height by hand. | | **Insulators with no wire** | Add the wire it carries, or delete it. | | **Guys not tied to a measured guy** | Tie the guy pin to the guy the field measured. | | **Measured guys with no guy pin** | Annotate the guy on the pole photo and tie it. | | **Meetings to reconcile** | Wires of one type arrive from more than one direction. Open the pole and reconcile them. | | **Wires split by a delete** | Land the span again on the pin to make it one wire. | | **SPIDA export** | What the SPIDAcalc export would skip or default. See [Export to SPIDAcalc](/guides/integrations/spidacalc/export#read-the-readiness-list). | This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.